10 Marketing Tech Predictions for 2010

2010-PredictionsI’m a total nut for tech predictions. Love ’em. Not only does it get me excited about the future of technology, it warms my marketer’s heart. Every new tech channel represents a new way for marketers to communicate with their target audience. And for people to discover brands and solutions that they actually want.

Since I primarily write about tech trends that affect marketers, here are my:

The Words + Pictures = Web
10 Marketing | Tech Predictions for 2010

1. Widgets and Apps Will Explode
Yes, we saw a pretty big year for Apps, thanks to the iTunes store servicing the iPhone and iTouch. But with Android and Kindle and even HP having stores, we’re going to see a big, fast expansion of useful apps. And people will want these apps to synchronize across devices and platforms.
What it means for marketers: A lot. Brands that create useful apps will see adoption rates soar. It doesn’t matter if it’s branded. If people need something, they will use it. If it happens to keep your brand top of mind, well, then good for you.

2. Web Analytics Will Improve
Every marketing initiative needs to have some sort of measurable ROI. Without a strong analytic package, you can’t tell what works and what doesn’t. The tools that we use are probably (hopefully) going to get better now that Adobe owns Omniture. Even free packages like Google Analytics are getting better, which pushes paid solutions like WebTrend and Omniture to innovate to remain competitive. Expect to see better tools for measuring Flash.
What it means for marketers: Good news for marketers who like numbers. Now, you will have even more numbers.

3. Microsoft Will Strike Back
Signs of life are bubbling up again from Redmond. Microsoft took a beating from Google, which has reinvigorated their competitive spirit. Bing is turning out to be a pretty decent search engine, which is encouraging for search marketers.
What it means for marketers: Microsoft is serious about making money in search, so they are actively courting search marketers. We’re already seeing them push Google to release new features, which is good for everyone. If you are using search engine marketing (SEM) campaigns, you can expect more options from Bing. And from Google, who will continue to maintain their lead.

4. Tech Will Move Off the Desktop
In recent years, everything has been focused on the desktop. But powerful mobile tools have changed the way we interact with websites. The traditional desktop will survive 2010, but it won’t be the only way people interact with the web.
What it means for marketers: It means that every new device — from the Kindle to the television — is now a new channel to communicate with customers. Smart marketers will be putting messages everywhere.

5. Newspapers Will Slip Further
Okay, this one is almost a little mean. Like teasing the short fat kid in school for being, well, short and fat. But newspapers are going to slip even more rapidly than they did in 2009. In the end, it’s likely that we’ll end up with a few national papers (like USA Today), a few regional papers (like New York Times), and maybe a few weekly local papers.
What it means for marketers: It’s a mixed bag. If you have a good PR team, you can get a story on the wires and have it syndicate to a lot of readers. That’s very encouraging. But with fewer reporters and papers, it’s going to get harder to get some ink. With less print out there, it will get a little more challenging to communicate with older demographics.

6. Mobile Marketing Will Get Sophisticated
We’ve been marketing to mobile devices for years now. Some agencies are quite good at it, but sadly, many more are not. Most mobile marketing is pretty lame. This year we’ll see the good agencies roll out marketing campaigns that make full use of mobile devices. Right now, mobile marketing is still rather simple. Look for more sophisticated and personalized applications.
What it means to marketers: It means that mobile content and incentives will need to be formatted for multiple screens. Don’t expect users to wait for your massive homepage to load.

7. Electronic Coupons Will Become Location Aware
Everybody loves a good discount. But if you forget your coupon at home, you may wait until the next trip to the store before you make a purchase. That’s a missed opportunity for brands. Many new devices have location-based software, so more marketers will figure out how to use this for offering coupons and incentives at just the right moment….like when they’re in close proximity to a store.
What it means for marketers: More sales and happier customers. Also, brick and mortar stores will star to win back customers from online shoppers.

8. Content Marketing Will Matter Again
Traditional media is slipping fast. That doesn’t mean people don’t need content. People want to know more about the product you sell, but also about how your product compares in the category. Content marketing will mean that your content must be fresh and vital for your target. Set it and forget it? Forget that. Write more content and make sure it’s formatted properly for the channel.
What it means for marketers: Make friends with a good copywriter. Try to tap them for ideas on how to update websites and other resources, so that your are providing proactive content for your audience.

9. Social Media Marketing Will Mature
Over the last few years, social media channels have become an effective way to connect people and products. But as the audience grows and diversifies, Facebook (and other social channels) will offer more mature and measurable ways to talk to targets. Banner ads? Sure, for certain awareness campaigns. But also look for more powerful fan-page types of services that give more flexibility and power to the brand.
What it means for marketers: Social media is probably going to get more expensive, but you’ll get more for your dollars.

10. New Hardware Will Change Brand Messaging
Kindles, iPhones, and the eagerly anticipated Apple tablet will give us new and interesting ways to tell people about our brands. But as the hardware becomes more powerful, it takes longer to figure out how to truly use it effectively. Initially, we just mash up existing technologies with new technologies (look it’s video…and now it’s on an iPhone!). New hardware will give us some immediate and measurable ways to deliver messages. But this year we’re going to peel back another layer to these devices, and discover new applications and opportunities.
What it means for marketers: Figure out how your message scales to new hardware before the competition figures it out first.

So there you go. Those are some of the tech trends that I believe will affect marketers in 2010. I’m sure I’ve missed a few things, but now you know what sort of stuff I’ll be working on this year.

Did I miss anything? Let me know your thoughts.

Kindles + Kids = 37 Billion Reasons

When I talk to friends and co-workers about the Kindle 2, they are amazed at the ebook technology, but doubtful that they’ll be using one anytime soon. At a price of $359 (and during a recession), they’re right. They probably will NOT be using an ebook this year. Or next.

But you know who will? Their kids.

According the the US Department of Education, there were approximately 34.9 million children in grades K-8 in public schools in 2008. By 2014, they estimate that number to increase to 37.2 million.

That’s a lot of students. That’s a LOT of textbooks.

According to some Internet sources, it can cost anywhere from $800-$1,000 to give textbooks to students every year. Some sources say an average textbook is about $52. (It’s hard to offer a good credible source. If you have one that supports or disputes this claim, please offer some links.)

So simple math here based on 2014 enrollment estimates:$1,000 times 37 million is $37 billion.

Anyway, kids. Yeah. Expensive, aren’t they?

Kids don’t need paper to get the benefit of the education that’s been written. They need information to get smart. We can give them Internet access, but that’s just one resource.

My Kindle ($359) weighs 10 oz. My laptop ($1,200) is about 5 lbs. That may not be much for me, but it is for a 10-year-old.

In a few years, it’s likely that we’ll see government-issued ebook readers replacing overstuffed backpacks. It may be the Kindle or the Sony e-Reader, but it will probably be some new manufacturer that has big government contracts.

Something more durable and utilitarian. Something that’s less hackable and more controllable than the average PC.

Teachers will assign chapters and reading over the school’s wireless network. Schools will only pay for the chapters they assign. New editions of textbooks will be downloaded directly from the publisher’s website via secure FTP.

Less paper. Less storage space. Less money spent on giving textbooks to 37 million students per year.

Say what you will about public schools, but most people in the US attend these schools. Our country generates a lot of smart people because there are a lot of smart people running and teaching in these schools.

A back of the napkin calculation shows that we may be looking at $37 billion in textbooks in 2014.

You can bet there are school administrators crunching numbers too. And while the economics of first generation ebook readers don’t make sense now, that will soon change. Prices will drop, technology will improve, and the economics will become compellingly obvious.

You may never read books using an ebook reader. But your kids in grammar school? They will.

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