iPad 2 Video Mirroring to Televisions

iPad 2 with Mirroring

Apple just announced the iPad 2, which is another insanely great device. Powerful, sexy, and affordable. (Just like me.)

One of the best features has to be the Video Mirroring capability. In my line of work, we use iPads for demonstration purposes. That’s all well and good for intimate conversations, but only so many people can huddle around an iPad. Not anymore.

This Video Mirroring allows you to plug your iPad directly into the television and display the entire iPad on screen. And some initial reports suggest that this will be backwards compatible to original iPads and then others contradict that. We’ll know in the next few days. I’m sure.

Imagine how powerful Video Mirroring on iPads will be in the hands of a trained speaker in a business presentation. This is the kind of flexibility we dream about in client pitches and presentations. You want hardware that has a wow factor.

I want to present from an iPad running Keynote, rather than a Windows PC running PowerPoint. It has nothing to do with quality of presentation and everything to do with the coolness factor. iPads are cool.
Continue reading

Apple TV vs Roku – UX + UI For Senior Citizens

Apple TV streaming device.

I have a Roku and I love it. But for my father, the only web-enabled device he needed was the the Apple TV.

Here’s why.

Several years ago, my dad (a senior citizen) wanted a computer. I knew I should get him a Mac, but he became convinced that he needed a PC. A trusted family member  (an IT professional) stressed that a Windows PC was the best option. Plus, it was cheaper than the iMac I was hawking. So we bought an IBM-brand PC (before it became Lenovo), loaded it with RAM, and connected him to the Internet.

For about a year, it was a great little machine. And then it started being a PC. It got fussy and occasionally crashed. It would do odd, PC-type things. I’d come over every couple of weeks to fix it up with new patches, defrag, and perform other minor maintenance. It was a lousy user experience (UX) and user interface (UI).

After a few years of frustrations, my dad broke down and bought a new computer. This time, a shiny new iMac. Two years later, I’ve only had to go to his house to download a few patches and install some games. That’s it. No crashing, no quirky personality traits. Just a computer that he uses to connect to the Internet and play his games. Nice UX and UI.

Apple TV vs. Roku
Flash forward to now. I’ve had my Roku for a month or more. My father is impressed and wants one. I show him how easy it is to use. He nods and says, “I heard that Apple makes one.”

I tell him that in my online research, Roku is getting better reviews. It is more flexible and open and may eventually be one of the online leaders.

And although the Roku has a USB port for pictures and videos, he wants something easier. The Apple TV does something that the others currently do not, which is connect with his iMac.

Yes there’s WiFi and of course he can use NetFlix on both of them, but my father wanted something much more utilitarian. He wants to show photos from his iMac on his television. He wants it to be easy and instant. No USB keys, no file transfers, and no wires. And if you’re already a Mac user, you want Apple’s ease-of-use. It’s all about UX.

Roku views pictures, but only if you tap into streaming Facebook. That Roku Facebook channel is fine for the pictures that you’ve uploaded, but we have too many family photos to upload for that to be practical.

Tapping directly into iPhoto is something that only Apple TV can do right out of the box. There’s no need to run cables or copy files to a USB. Apple’s closed ecosystem makes a lot of sense, particularly when the user is a senior citizen who just wants to use his stuff. Apple’s walled-garden approach offers a level of comfort, consistency, and compatibility that you cannot always achieve buying components.

For me, the flexibility and scalability of the Roku is perfect. It’s exactly what I need, since my primary interest is NetFlix and web-video streaming. I am a digital power user who blogs, tweets, uses TV apps, and reads ebooks.

For my father, the Apple TV is ideal because it becomes part of a series of networked devices that work well for people who want it to work with the minimum of technical experience.

If you’re in the market, I hope this little story-based scenario was helpful to you. Good luck and drop me a line if you have any specific questions about what you should buy.

Aperture from App Store

It's easy to download full applications like Aperture from the Apple App Store.

This weekend, I broke down and bought a copy of Apple’s Aperture software. As a Mac user, I am typically very happy with the core software that comes with iLife, but I just needed something more powerful. And the Apple App Store has been daring me to purchase something from it.

As a published photographer with three photography books in Amazon and Barnes & Nobles, I figured that I needed something slightly more versatile for organizing images. iPhoto is okay, but it’s just not up for the task of organizing a huge library of pictures.

I’d dabbled with Adobe Bridge, which is part of the Adobe Creative Suite, but found it to be a bit slow and clunky. I’ve also tried out the Extensis Portfolio package, which was really quite good for $199. It allowed a lot of flexibility in storage and organizing. But as I moved from my old Mac G5 to my new iMac, I wanted something that would be a little more universal. That is, I’d never met another person who used Extensis Portfolio and I was concerned that, if I had a problem, I would have limited support options.

If I get a new computer, I don’t want to do what I am doing now, which is trying to upgrade multiple files and software packages.

Apple's App Store sells Mac software

Anyway, after doing entirely too much research, I downloaded Apple’s Aperture. In the stores, it costs $199. In the Apple App Store, it’s only $80. That’s the full version, not the upgrade.

The App Store was a pretty smooth and intuitive process. It just billed the purchase to my iTunes account and installed the Aperture application on my computer. I have no idea what will happen if I get a new computer, but for now, I feel pretty good about downloading software and not getting discs and a serial number.

Installing and using Aperture is a standard Apple experience. Everything works, and you feel good about your purchase. No wonder iPhones and iPads are flying off the shelves. People like a good user experience and simplicity goes a long way. Usability is important for end users, even power users and professionals.

Now comes the task of organizing and tagging 70,000 photos.

Additional links:

Dear Apple, Market to Me

Apple iPad

Apple iPad

It sort of defies logic. Consumer buying, that is. There’s a logic, and then there’s consumer buying logic.

Take Apple, for example. Steve Jobs wanted to make “insanely great” products. It became a battle cry for the whole company, and as consumers, we bought it. They made the iPod and iMac, and we bought them. These were insanely great products that we had to have. Soon there will be an assault of iPad competitors that make similar touch-screen tablets. And yet, people will still buy the Apple iPad for some logical…and many illogical reasons.

Before Apple released these products, there were other computer devices that did similar things for less money. After Apple released these products, there were even more choices for even less money. And yet we keep buying the Apple brand.

Why is that? Well, we’ve been marketed to…and we like it. Apple somehow takes buyer’s remorse and turns it into buyer evangelism. People who buy Apple get excited with their purchase and tell their family and friends. It is classic viral marketing. It’s better than viral marketing, it’s passion marketing. Social marketing and passion marketing.

It’s the kind of marketing that makes us buy expensive cars with bigger engines than we can possibly use. The amount of horsepower that you can purchase far exceeds you ability to use it on any regular basis. But we don’t mind. Driving can be about getting from point A to point B. Or it can be about passion, excitement, and sex appeal. It becomes a gap between what you need and what you want.

Want and need are two different things. I need a new computer for my home-based work. Could I get an inexpensive machine that does the basics? Of course. But instead, I will go beyond basic need and deep into the want territory.

I’m buying a new Mac. I like how it works. I get great service from Macs, so I am willing to pay the extra few bucks to have the Mac experience. I’m sure the PC would run similar software, allowing me to get my job done. But I like the Mac.

Logic gives way to passion, and I am voluntarily buying a product that may be slightly better in performance, but much better in consumer experience.

Is the Mac insanely great? You bet. But so are other competitive products that cost less. For $200-$500 less, I can get a similarly equipped PC. Am I actually paying for a better product or a better marketing experience? Let me help you decide….

My new Mac arrives next week.

Links:

iPad – Week 1

Apple iPad

Apple iPad

It’s been a week, and I do believe I am in love. Well, at least serious infatuation.

One week with the Apple iPad, and I’m wondering two things:

  1. How did I live without the iPad before this?
  2. Why is free WiFi still so hard to find?

Here’s what I love about the new iPad:

What I don’t love:

  • Screen that seems to pick up a little too many fingerprints
  • Shiny display that is difficult to read outside on a nice day
  • Bit too heavy and wide
  • Apps that still haven’t been reprogrammed from the iPhone to the iPad

The Amazon Kindle still holds a place in my backpack, just based on super-light portability. But the iPad sure does offer a lot more function and fun.

And this is just the first week. Not bad, Apple. Very impressed.

Apple’s 10 Billion…eBooks?

Apple iTunes Store Sells 10 Billion Songs

Ten billion. That’s how many songs have been legally downloaded from Apple’s iTunes Store.

This is what that looks like: 10,000,000,000

If it look impressive, that’s because it is. And it is significant because it may represent a small victory in the war over digital piracy. Apple has made it easy and affordable to buy music (something the record industry didn’t do themselves). As a result, people have paid money for stuff that they can easily steal.

If you own an iPod, iPhone or some other Apple device, you know that the Apple iTunes Store is really, really easy to use. Plus, they sell more than just music. You can get movies and TV shows as well.

As the iPad comes out, Apple will begin to roll out ebooks, newspapers, magazines, and other new media content. It’s going to be a broad range of materials, many of which will be purchased by the download. (Currently there is no subscription model.)

From a content perspective, this is a huge opportunity. People have grown used to getting content for free on websites. Few websites have managed to get money out of their visitors. Marvel Digital and Disney Digital have online subscription models, but those are premiere brands with highly exclusive content resources and characters.

As the iPad hits the streets, Apple is going to be working hard to get you to pay for content. Amazon already gets people to pay for ebooks and blogs on the Kindle, so there is a segment of the population prepared to pay for content.

No, don’t get me wrong. I am not looking forward to paying for stuff that I am getting free today, but that’s how it goes. Only so many websites and publishers can survive on the freemium model. Eventually someone is going to have to pay.

Sure, there will always be people who figure out a way to get stuff for free. In fact, many pirates don’t rip DVDs and MP3s because they want the media. They do it because they enjoy the challenge of cracking the code or beating the system. (And DRM doesn’t seem to work.)

With ereaders like the Kindle, Nook, and iPad, publishers are going to have to figure out a way to get people to buy digital books and magazines. Free is not a sustainable business model for most publishers. As the music industry will attest, it’s not going to be easy, but it is possible to get people to pay for media.

Price them right, make them easy to get, and maybe in a few years I’ll be blogging about how there were 10 billion ebooks sold on the Apple store.

LINKS – NOT NECESSARILY ENDORSEMENTS:

iPad – Content, Marketing & Comics

Steve Jobs presents the iPad

Steve Jobs presents the iPad

If you’re a Macintosh fan or a Steve Jobs zombie (Jobzie?) today was like Christmas. Maybe even better. Today, as if you didn’t know already, Apple finally announced the long-awaited tablet device “iPad.”

If you follow this blog, you know that I primarily talk about content, interactive media, and marketing. Oh yeah, and occasionally comic books. So let’s talk about what the iPad means for each of my favorite topics:

  • Content: Well, as I’ve said before, it all comes down to content. The best device in the world will only go so far on mediocre content. Touch screens are cool, but they need to be worth the extra cost.
    Positive: As usual, Apple fully delivers on the iPad. Right out of the gate, you’ll be able to tap into the iTunes store for eBooks, videos, games, and music. Plus there’s probably a lot more content on the way. You can buy the iPad knowing that Apple will provide plenty of content in full, brilliant multimedia and color.
    Negative: It’s hard not to compare the iPad to the Kindle when it comes to reading ebooks. At this point, it looks like Kindle’s e-ink has an advantage over the iPad’s screen. It’s just nicer to read books on a reflective surface, as opposed to an active matrix display. Sorry, color just isn’t that important for the enjoyment of text, particularly long-form prose.
  • Interactive media: We’re now in a society where we fully expect to be able to interact with a certain amount of media. And Apple doesn’t disappoint here. The iPad is packed with nifty new tech that will allow us to touch, drag, scale, and game. We are at the tip of the creative iceberg, and it’s exciting to just dream about the amazing applications that will take advantage of the iPad platform.
    Positive: What’s not to like? It’s going to revolutionize gaming and allow you to take your fun wherever you go. As a parent, I love portable movies and games. Apps are what made the iPhone special, and the same tech will work on the iPad. Nice.
    Negative: It looks like I may have to re-purchase movies that I have on DVD so they play on the iPad. Something tells me I will be buying a lot of stuff to feed my iPad.
  • Marketing: At the core, Apple is an electronics manufacturer, but somehow they have managed to position themselves miles above the rest of the industry. Their brand is huge. No other manufacturer can launch a product quite like Apple. Plus Steve Jobs knows how to give a presentation. If you’re a marketer, take a close look at your lame PowerPoint decks and ask yourself if you can somehow do better. (You can.) Apple’s marketing is a brilliant mix of art, science, and magic. This is what they should study in universities.
    Positive: Apple breaks many marketing rules, but somehow they make it work. We can all learn from them when it comes to branding and event marketing. Apple makes it look easy, even though they are probably working like mad in the days leading up to the event.
    Negative: What they do as marketers isn’t really taught in school. And try as they may, very few marketers can match their magic formula for generating excitement around product launches. But is this really a negative? Nah, it gives us marketers an achievement goal.
  • Comics: It’s hard to say how this will affect the comic book business. Comics are already being pirated and distributed through torrents. Up until now, people had to buy printed comics to get a decent experience. Sure, you could read a pirated comic on your computer monitor, but the mechanics were wrong. Monitors are horizontal, while comics are vertical. Marvel’s Digital Comics actually give a pretty good experience, but it still required you to be sitting in front of your computer. I work in front of a computer all day, so sitting at my desk to read is a bit unappealing. Printed comics are still my favorite way to read full-color comic books. But for how long?
    Positive: The iPad could make reading comics really exciting. I would love to read my monthly titles on a nice, clear tablet. I could store them on the device (as opposed to reading them in the cloud), that would free up a lot of space in my house. Set the right price, and I will pay for a digital subscription to my favorite comics. I’m ready, let’s go.
    Negative: The pirates are already killing comics the way they nearly killed music and movies. If piracy doesn’t stop, it won’t make economic sense to create comics. Easy file sharing and torrents could kill mainstream comics as we know them today. The iPad just gives the pirates a better platform for sharing files.

So that’s it. The ‘Net and the pundits are already buzzing about the iPad. I’m going to immerse myself in the excitement and optimism.

Merry Christmas, Apple fans.

10 Marketing Tech Predictions for 2010

2010-PredictionsI’m a total nut for tech predictions. Love ’em. Not only does it get me excited about the future of technology, it warms my marketer’s heart. Every new tech channel represents a new way for marketers to communicate with their target audience. And for people to discover brands and solutions that they actually want.

Since I primarily write about tech trends that affect marketers, here are my:

The Words + Pictures = Web
10 Marketing | Tech Predictions for 2010

1. Widgets and Apps Will Explode
Yes, we saw a pretty big year for Apps, thanks to the iTunes store servicing the iPhone and iTouch. But with Android and Kindle and even HP having stores, we’re going to see a big, fast expansion of useful apps. And people will want these apps to synchronize across devices and platforms.
What it means for marketers: A lot. Brands that create useful apps will see adoption rates soar. It doesn’t matter if it’s branded. If people need something, they will use it. If it happens to keep your brand top of mind, well, then good for you.

2. Web Analytics Will Improve
Every marketing initiative needs to have some sort of measurable ROI. Without a strong analytic package, you can’t tell what works and what doesn’t. The tools that we use are probably (hopefully) going to get better now that Adobe owns Omniture. Even free packages like Google Analytics are getting better, which pushes paid solutions like WebTrend and Omniture to innovate to remain competitive. Expect to see better tools for measuring Flash.
What it means for marketers: Good news for marketers who like numbers. Now, you will have even more numbers.

3. Microsoft Will Strike Back
Signs of life are bubbling up again from Redmond. Microsoft took a beating from Google, which has reinvigorated their competitive spirit. Bing is turning out to be a pretty decent search engine, which is encouraging for search marketers.
What it means for marketers: Microsoft is serious about making money in search, so they are actively courting search marketers. We’re already seeing them push Google to release new features, which is good for everyone. If you are using search engine marketing (SEM) campaigns, you can expect more options from Bing. And from Google, who will continue to maintain their lead.

4. Tech Will Move Off the Desktop
In recent years, everything has been focused on the desktop. But powerful mobile tools have changed the way we interact with websites. The traditional desktop will survive 2010, but it won’t be the only way people interact with the web.
What it means for marketers: It means that every new device — from the Kindle to the television — is now a new channel to communicate with customers. Smart marketers will be putting messages everywhere.

5. Newspapers Will Slip Further
Okay, this one is almost a little mean. Like teasing the short fat kid in school for being, well, short and fat. But newspapers are going to slip even more rapidly than they did in 2009. In the end, it’s likely that we’ll end up with a few national papers (like USA Today), a few regional papers (like New York Times), and maybe a few weekly local papers.
What it means for marketers: It’s a mixed bag. If you have a good PR team, you can get a story on the wires and have it syndicate to a lot of readers. That’s very encouraging. But with fewer reporters and papers, it’s going to get harder to get some ink. With less print out there, it will get a little more challenging to communicate with older demographics.

6. Mobile Marketing Will Get Sophisticated
We’ve been marketing to mobile devices for years now. Some agencies are quite good at it, but sadly, many more are not. Most mobile marketing is pretty lame. This year we’ll see the good agencies roll out marketing campaigns that make full use of mobile devices. Right now, mobile marketing is still rather simple. Look for more sophisticated and personalized applications.
What it means to marketers: It means that mobile content and incentives will need to be formatted for multiple screens. Don’t expect users to wait for your massive homepage to load.

7. Electronic Coupons Will Become Location Aware
Everybody loves a good discount. But if you forget your coupon at home, you may wait until the next trip to the store before you make a purchase. That’s a missed opportunity for brands. Many new devices have location-based software, so more marketers will figure out how to use this for offering coupons and incentives at just the right moment….like when they’re in close proximity to a store.
What it means for marketers: More sales and happier customers. Also, brick and mortar stores will star to win back customers from online shoppers.

8. Content Marketing Will Matter Again
Traditional media is slipping fast. That doesn’t mean people don’t need content. People want to know more about the product you sell, but also about how your product compares in the category. Content marketing will mean that your content must be fresh and vital for your target. Set it and forget it? Forget that. Write more content and make sure it’s formatted properly for the channel.
What it means for marketers: Make friends with a good copywriter. Try to tap them for ideas on how to update websites and other resources, so that your are providing proactive content for your audience.

9. Social Media Marketing Will Mature
Over the last few years, social media channels have become an effective way to connect people and products. But as the audience grows and diversifies, Facebook (and other social channels) will offer more mature and measurable ways to talk to targets. Banner ads? Sure, for certain awareness campaigns. But also look for more powerful fan-page types of services that give more flexibility and power to the brand.
What it means for marketers: Social media is probably going to get more expensive, but you’ll get more for your dollars.

10. New Hardware Will Change Brand Messaging
Kindles, iPhones, and the eagerly anticipated Apple tablet will give us new and interesting ways to tell people about our brands. But as the hardware becomes more powerful, it takes longer to figure out how to truly use it effectively. Initially, we just mash up existing technologies with new technologies (look it’s video…and now it’s on an iPhone!). New hardware will give us some immediate and measurable ways to deliver messages. But this year we’re going to peel back another layer to these devices, and discover new applications and opportunities.
What it means for marketers: Figure out how your message scales to new hardware before the competition figures it out first.

So there you go. Those are some of the tech trends that I believe will affect marketers in 2010. I’m sure I’ve missed a few things, but now you know what sort of stuff I’ll be working on this year.

Did I miss anything? Let me know your thoughts.

5 Tipping Points for eReader Technology

I’m an early adopter. If you create a new website, I will visit it. Develop a new gadget, I will buy it. That’s what early adopters do. We go in early, check things out, invite you to join us, and then complain that it was better before you got here.

Anyway. I’ve been talking about ebook readers a lot recently, both here online and at work. People are really starting to get excited about ebook readers, especially around the holiday season.

Some people (including myself) are predicting that 2010 will be a big year for ereaders. It may not be the obvious tipping point where ereaders go mainstream, but the tipping will begin to, well, get tipsy.

Here’s what needs to happen before we see ebooks and ereaders become as mainstream as, say, iPods and TiVos. (That is, as mainstream as they will become relative to the people willing to voluntarily buy new and interesting technology.)

1. A profit model. Publishers are dipping their toes in the water, but it’s really hard for book publishers to rally behind a bestseller priced at $9.99 when they are used to selling them for $24.99. Sure, you can tell publishers that they are cutting out printing and distribution costs, but that’s a cost that they’ve already internalized as part of being in publishing. A real profit model will need to be fair not only to publishers and authors, but also to retailers. Right now the retailer (like Amazon) has inordinate power, but that will likely shift. Publishing is a business. Writing, for many authors, is a career. We need professionals to create consistently professional product. And for that, they need to make money. It’s great to buy books for $0.99, but it just doesn’t make economic sense to sell a book for that price. People have become accustomed to getting everything for free on the Internet, but books are going to have to find a way to be profitable in this “free world.”

2. Color screens. This, of all the complaints about ereader, is the one I hear the most. When people check out my Kindle, they are immediately impressed with the eInk technology. It’s a reflective medium, so it’s easier to read then people would expect. But they fall back on, “I’ll get one when they come out in color.” The reality is that people read in black and white, not color. But color capabilities will be a major tipping point for a lot of people. Even though they’ll actually be reading the actual words in black and white, people want color.

3. An Apple solution. Apple knows user experience. If they make something, we trust that even the first version will have a quality user experience. Many of us are willing to pay a premium for that. So the day that Steve Jobs tell us “one more thing” and presents an ereader solution, lots of people will rush out and buy one. Amazon has done such a great job with the Kindle that it actually looks like a product that Apple would create. That, no doubt, has been one of the reasons for the Kindle’s early success. So if and when Apple gets into this space, we’ll see more people take ereaders seriously as must-have devices.

4. Universal micropayments. Right now, payments are still being strangled by credit card fees. If you join PayPal, you get slightly lower fees, but it’s still a pretty expensive system. Closed ecosystems like Amazon and the iTunes store are enabling publishers and retailers to produce content and set very low point-of-purchase prices. But people want to compare prices and shop at their favorite stores. Universal micropayment solutions, like ewallets (remember those), will lower barriers to products that Amazon and iTunes can’t or won’t carry. This is an industry-wide challenge. But whoever solves it, will likely become very, very rich.

5. Brick and mortar retail. I like shopping online as much as the next guy. But not everyone wants to submit their credit cards over the tubes. Barnes & Nobles and Borders are already spinning plans to create physical transactions for virtual books. At Radio Shack, I saw them selling casual games on USB keys. That’s the kind of product someone wants to have in their hands, especially if they are buying a gift product. iTunes is nice for something that you buy and download yourself, but giving someone a gift in person is more satisfying if you can hand them something. The Barnes & Nobles near my house set up a beautiful kiosk to demonstrate the soon-to-be-available Nook. Since you can’t actually touch one until you buy it, the Kindle is a leap of faith, and so are the books that you put on it.

Are there other barriers to ebooks and ebook readers? Sure. Price, habit, and skepticism are among the top contenders. Heck, even having too many devices is an obvious barrier.

The move from printed books to electronic books is inevitable. It’s the tipping point that fascinates me.

Microsoft Viral Videos on YouTube

As a Mac user, I quite like the “I’m a Mac…” commercials. They effectively shed doubt upon the Microsoft Windows operating system, which makes it hard to want to buy a PC.

But Microsoft didn’t get to be 90% of the PC market by being non competitive. So it’s no surprise to see them coming on strong with a viral video campaign. Microsoft has always had videos and commercials, but it’s really kind of cool to see them tapping the power of YouTube.

I really like this one featuring “Lauren” who goes to the store to pick out an HP Pavilion with Windows Vista. It’s a slick, well-produced video campaign that positions Microsoft as a value in a tough economy. (As well as HP and Best Buy, also featured in the video. Nice product placements there.)

As of today, Microsoft’s “Lauren” viral video has over 303,000 views. That’s pretty impressive for an ad that Microsoft isn’t paying anyone to view. Zero advertising spend.

Right now, the Microsoft WindowsVideo channel on YouTube, they have 71 videos. The stats show hundreds of thousands of views for some of these clips.

Not too shabby. Even this Mac guy is impressed.